Effective July 9, 2026
Shipping Policy
This policy will apply when paid ordering for GOOD DOG DAILY products is enabled.
Where we ship
Initial orders will ship to valid residential and commercial addresses within the United States.
Processing and delivery
In-stock orders are normally prepared within 1–3 business days. Carrier estimates shown at checkout begin after the order ships and are not guaranteed. Tracking information will be sent to the order email when available.
Rates, taxes, and address changes
Shipping charges and applicable taxes will be calculated at checkout. Contact us immediately if an address needs to change. We cannot guarantee changes after an order enters fulfillment, and reshipping costs caused by an incorrect customer-provided address may be charged to the customer.
Damage, loss, and delivery issues
Report a damaged, incorrect, or missing order within seven days of delivery and include the order number and photos when relevant. We will review the carrier record and offer a replacement or refund when the issue is confirmed. Carrier scans marked delivered may require a carrier claim before replacement.